If you are a member of the public and you have a query relating to an ATM transaction you should always contact your card issuer first. The LINK members' page has links through to their websites and the FAQs also have further information.
If you would like a cash machine, or have a query about one on your premises, please see the FAQ or Site owners pages for details. LINK does not install or operate cash machines on its own behalf.
If you are a member of the public and have a query about a specific cash machine then, in most cases, it is best to contact the ATM operator directly. Their name should be clearly displayed on the ATM itself and links to all ATM operators' websites are available on the LINK members' page.
However, if you have a serious complaint or a comment you feel the LINK Scheme should be aware of then please contact us through the details below.
Tel: 0845 602 3824
LINK Scheme is an unincorporated association which contracts through VocaLink Limited whose registered Office is Drake House, Three Rivers Court, Homestead Road, Rickmansworth, Hertfordshire, WD3 1FX. Registered in England Number 06119048.