The LINK Consumer Committee was established by the LINK ATM Scheme in April 2006 to provide advice on consumer issues that relate to the UK cash machine network and represent the interests of consumers in the governance and development of the network. The committee brings together consumer representatives and delegates from LINK Scheme members including the largest high-street banks and independent cash machine operators.

The Committee publishes annual reports which provide further details of the Committee’s objectives, members, activities and forward-looking priorities, together the Committee’s assessment of the LINK ATM Scheme’s performance against its consumer interest objectives. 

Select a link below to download a copy of a report  

Annual Report 2006/07.pdf

Annual Report 2007/08.pdf

Contacting the LINK Consumer Committee

The Committee is not responsible for individual cardholder complaints. These should be addressed to the relevant card issuer or cash machine operator. The Committee may, however, choose to raise with the LINK ATM Scheme concerns evident from consumer complaints. Members of the public or any interested body may make a representation to the Committee by contacting the LINK Scheme Executive through the LINK website at http://www.link.co.uk/contact/mn_contact.html or by telephoning 01423 356297