ATM Signage Report |
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Thank you for your taking the time and trouble to provide us with this information. |
| Site Report |
| Today's Date: |
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| Name of ATM Operator : |
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| This will be a bank, building society or an independent operator |
| Full address of the cash machine location that you have visited: |
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| Please give as much information as possible to help LINK identify the site accurately |
| Date of Visit: |
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| ATM Number: |
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| Please provide this if you can, it will be on the receipt or balance enquiry slip |
| Screens |
| Before you inserted your card did the screen display a warning message specifying the amount of the charge? |
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| E.G. 'This machine will charge £1.50 for LINK cash withdrawals'. |
| Stickers/Notices |
| Was there a sticker/notice/sign on the body of the ATM itself, giving a warning that the ATM would charge? |
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| E.G. 'This machine will charge for LINK cash withdrawals". |
| Was this sign prominent, i.e. close to the screen or keypad, with reasonably sized text? |
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| If your answer is "No", to any of these questions, please give as much detail as possible in the box on the right: |
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| Signs Directing you Towards the ATM |
| Did any signs directing you towards the ATM indicate that the ATM would charge? |
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| Could you see the warning easily? |
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| If your answer is "No", to any of these questions, please give as much detail as possible in the box on the right: |
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| Fee Acceptance Warning |
| Did you withdraw cash? |
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| (Please bear in mind you will be charged for the transaction if you withdraw cash.) |
| Before completing the transaction, were you given a further explicit warning that you were going to be charged and asking you to accept the fee? |
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| Is there anything else that you feel LINK should know about this ATM? |
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| About You |
| Please provide your name and email address so that we may respond to you directly |
| Name: |
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| Email Address: |
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