News releases archive

Increase in independently owned ATMs contributes to record number of free-to-use cash machines

12th November 2014: LINK announces that cash machines owned by organisations other than banks and building societies ("IADs") now account for more than half of all ATMs in the UK

New Free ATM in Pomeroy

5th August 2014: LINK, welcomes the installation of a free-to-use cash machine in Pomeroy

ChangeGroup joins LINK Scheme

7th July 2014: LINK announces that The ChangeGroup International Plc., the global currency specialist, has joined the LINK ATM Scheme


9th June 2014: A new industry report, UK Cash & Cash Machines 2014, confirms the strong role cash continues to play in our society

Suggest a £5 note machine

8th May 2014: LINK launches a new service which lets customers nominate a new £5 note machine

New Free ATM in Grangetown, Middlesbrough

14th February 2014: Ian Swales MP opens a new cash machine following campaign to improve local access to cash.

Consumer Council Report 2013

11th December 2013: New look Consumer Council Report celebrates a record year for LINK; along with improved access to cash.

Cash usage on the up

10th June 2013: A new report published by LINK, the Payments Council and UK Cards Association showes cash usage grew in 2012.

Glorious Bank Holiday weather encourages extra demand for cash

8th May 2013: LINK cash withdrawals rise by £148 million (8.4%) on 2012 over May Day weekend.

West Belfast gets new free-to-use cash machine

30th April 2013: LINK, working with Consumer Council Northern Ireland and Paypoint installs a new Financial Inclusion ATM in West Belfast

Suggest a site

14th March 2013: LINK launches suggest a site service

Countdown to Mobile Payments

15th January 2013: Payments Council announces timescale for launch of Mobile Payments.

Consumer Council Report 2012

23rd November 2012: LINK's Consumer Council welcomes free-to-use ATM numbers reaching an all time high.

LINK appoints a new Head of Consumer Affairs

15th November 2012: LINK announces that Mary Buffee has taken up the new role of Head of Consumer Affairs.

Summer Cash Boost

16th August 2012: Cash withdrawals up by 4.6% during the Olympics compared to same period last year.

Citizens Advice report on access to cash

10th July 2012: Citizens Advice publish their report on consumers' access to cash.

Charity giving

20th June 2012: New charity donation service goes live.

Moneycorp joins LINK Scheme

14th March 2012: LINK, announces that Moneycorp, the currency specialist, has joined the LINK Scheme.

LINK supports PhD at Central St Martins

8th February 2012: LINK and Central St Martins School of Art and Design announce a new PhD to study ATM design and processes to improve customers' experience and security.

LINK and Citizens Advice to investigate access to cash

1st February 2012: LINK, Citizens Advice and Citizens Advice Scotland have launched a new research project on access to cash.

Cash withdrawals up 7% in run up to Christmas

22nd December 2011: The total value of LINK cash withdrawals for December to date up by 7%.

Cash demand remains up in 2011

14th December 2011: LINK reports that the value of LINK cash withdrawals for the first eleven days of December has risen by 6.6% to £4 billion.

Massive cash boost in countdown to Christmas

5th December 2011: The value of LINK cash withdrawals during the week ending Sunday 4 December has risen by 11% to £2.6 billion.

LINK Consumer Committee Report 2011

13th October 2011: The increase in the number of £5 note ATMs is applauded by LINK Consumer Committee

Record LINK ATM withdrawals

4th October 2011: LINK reports record ATM withdrawals as consumers make the most of the good weather.

NYCE teams up with LINK Network

28th July 2011: LINK and NYCE announce they have signed a multi-year agreement to provide mutual ATM access.

LINK announces new CEO

28th June 2011: LINK announces the appointment of John Howells as its new CEO.

LINK sponsors a new exhibition at Central St Martins College

14th June 2011: LINK announces its sponsorship of a new exhibition at Central Saint Martins College of Art and Design which showcases innovative ways to prevent ATM crime.

Charity giving at LINK ATMs

23rd May 2011: LINK announces that UK banks, building societies and cash machine operators have unanimously agreed to work together to enable charity giving at UK cash machines.

EAPS transaction volumes continue to increase year-on-year

20th April 2011: EAPS, the Euro Alliance of Payment Schemes, has announced that two million European cross-border transactions were undertaken in 2010 using its payment framework. This represents an increase of more than 100% compared to 2009.

Plans to increase number of £5 notes in cash machines on track

19th April 2011: LINK announces that plans to increase the quantity and quality of £5 notes in circulation are on track with over 1,700 cash machines now dispensing £5 notes.

Four million benefit recipients still prevented from using UK cash machine network

2nd September 2010: LINK Consumer Committee report welcomes new free-to-use ATMs, but regrets some cardholders still cannot use them.

Metro Bank joins LINK ATM network

29th July 2010: Metro Bank, Britain’s first new high street bank in over 150 years, has joined the LINK ATM network, giving its customers access to the entire UK cash machine network.

Seized criminal footage shows importance of shielding your PIN

27th July 2010: Footage released by LINK reveals how criminals try to get hold of customers' PIN numbers.

UK ATMs open to German girocard holders

12th July 2010: LINK, the UK’s ATM network has opened all 63,000 UK cash machines to 92 million users of the German card scheme girocard /ZKA.

Tribute to cash machine inventor

20th May 2010: John Shepherd-Barron, the man credited with inventing the world’s first cash machine, has died at the age of 84.

Despite bad weather, the May Day weekend sets a new record for UK cash machine withdrawals

5th May 2010: LINK, operator of the UK cash machine network, has reported that the May Day weekend saw new records for the volume and value of LINK cash machine (ATM) transactions.

Increased transaction flows demonstrate widening acceptance of EAPS to unite independent card scheme networks

4th May 2010: ATM transaction flows under the Euro Alliance of Payment Schemes (EAPS), which unites European debit card schemes, have increased thanks to Consorzio Bancomat and Zentraler Kreditausschuss opening up the Italian and German processing gateways, SIA-SSB and CardProcess, under the EAPS framework to support their agreement to allow each other’s cardholders to withdraw cash from their respective ATM networks.

LINK welcomes Bank of England plans to boost the circulation of £5 notes

5th March 2010: LINK, the UK cash machine network, welcomes today's announcement by the Bank of England of proposals to increase the quality and supply of five pound notes.

December's cash withdrawals grow 4% - despite snow

5th January 2010: LINK, the operator of the UK's cash machine network, has reported an increase of 4% in December's LINK cash machine withdrawals compared with December 2008.

Industry statement on recent cash machine attacks in Northern Ireland

21st December 2009: As a result of increasing criminal attacks on ATMs across Northern Ireland (20 to date), local cash machine operators have recently been implementing additional security measures at their machines.

LINK cash machine withdrawals top £10 billion a month for the first time

5th November 2009: LINK, the operator of the UK's cash machine network, has reported that October saw new records for LINK cash machine withdrawals.

Diners Club International® cards gain access to the LINK ATM network

6th October 2009: LINK, operator of the UK cash machine network, is delighted to announce that select Diners Club International cards now have access to LINK.

Next steps in making the UK cash machine network work for financial inclusion

28th August 2009: The LINK Consumer Committee is today publishing its annual report on the UK's cash machine network and how it can work best for cardholders.

LINK announces that over 1.8 billion China Unionpay cards are now usable in UK cash machines

11th August 2009: LINK, operator of the UK cash machine network is delighted to announce that China Unionpay ("CUP"), the Chinese card scheme, is now connected to the LINK network.

May sets an all-time record for UK cash machine withdrawals

25th June 2009: LINK, the operator of the UK's cash machine network, has reported that May saw new records for the volume and value of LINK cash machine (ATM) transactions.

600th new free cash machine goes live in low-income area

1st June 2009: The 600th new free cash machine in a low-income area is now up-and-running, according to LINK, the operator of the UK's cash machine network.

LINK joins forces with Crimestoppers to crack down on cash machine crime

2nd March 2009: To help combat cash machine crime LINK, the UK's cash machine network, has today announced a partnership with independent charity Crimestoppers to offer rewards for information relating to cash machine crime.

Cash use defies recession

24th February 2009: LINK, the operator of the UK's cash machine (ATM) network, reports that around one in three people have changed the way they use cash because of the current economic climate.

Late rush sees LINK cash machine withdrawals beat last year’s Christmas total by £367 million

29th December 2008: LINK, the operator of the UK's cash machine network, has reported that from the Tuesday 25 November to Christmas Eve, the value of LINK cash withdrawals was up by £367 million compared with 2007.

Government praises LINK scheme for free-to-use cash machines in lower-income areas

19th December 2008: LINK, the operator of the UK's cash machine network, has today celebrated the announcement

LINK ATM Scheme and China Unionpay agreement will give Chinese visitors access to UK cash machines

18th September 2008: LINK, the operator of the UK cash machine network has reached agreement with China Unionpay (CUP), China's national bankcard association to enable CUP bankcards to be used in all LINK cash machines.

LINK Consumer Committee report: LINK banks and cash machine operators deliver on free-to-use cash machines

31st July 2008: The LINK Consumer Committee's second annual report, published today, welcomes the achievements of the banks, building societies and ATM operators of the LINK cash machine network

Halifax / Bank of Scotland and Sainsbury’s Finance join mobile phone top-up service

2nd July 2008: VocaLink, the transaction specialist, has announced that Halifax / Bank of Scotland (HBOS) and Sainsbury’s Finance have joined its cash machine pre-pay mobile phone top-up service

LINK reports continued progress in installing free-to-use cash machines in lower-income areas

10th April 2008: LINK, the UK cash machine network, is pleased to announce that since beginning to implement its financial inclusion programme in 2007

PIN changes at LINK cash machines rise after HMRC data loss

28th November 2007: The number of people who changed their PIN at a cash machine rose by more than 50 per cent in the three days following the HMRC data loss announcement, according to figures released by LINK.

Young People Can’t Survive Without Their Mobile Phone

17th October 2007: Young people are almost as dependent on their mobile phones as they are on cash. According to new research commissioned by LINK, these are the two items that 18 to 24 year olds see as basic necessities.

LINK Consumer Committee report: LINK listens to consumers

25th July 2007: In its first annual report, published today, LINK’s independent Consumer Committee welcomed the way in which the LINK ATM Scheme has listened to and taken account of consumer interests.

New free cash machines to benefit 1 million consumers

19th June 2007: Today’s government announcement that more than 1 million consumers at over 470 sites in targeted areas will enjoy the benefits

Top Ten Anti-Fraud Tips for Cash Machine Users

6th June 2007: LINK Interchange Network, the cash machine operator, today launches top tips to help consumers avoid cash machine fraud.

Busiest day of the year for LINK cash machine withdrawals

31st May 2007: Despite the poor weather forecast last Friday (25 May) was the busiest day of the year for LINK cash machines. A record £513,000,000 was withdrawn in over 7,345,000 withdrawal transactions.

Voca and LINK get green light from OFT to merge

3rd May 2007: The companies behind the Faster Payments initiative, Voca and LINK were today given formal approval by the Office of Fair Trading to merge. The new merged group will be known as VocaLINK.

Voca and LINK announce intention to merge

6th March 2007: Payment services companies Voca Ltd (“Voca”) and LINK Interchange Network Ltd (“LINK”) have announced an intention to merge to create VocaLINK Ltd (“VocaLINK”).

LINK’s Financial Inclusion programme to roll out more free cash machines now live

1st March 2007: Changes to LINK’s rules and systems taking effect today will support the installation of free cash machines in over 300 target areas previously without free machines.

UK banking industry, consumer groups and MPs unite to roll out more free cash machines

13th December 2006: Banks, building societies, ATM operators and consumer groups agree plans.

LINK response to Bank Machine press release on cash machines in deprived areas

1st November 2006: LINK, operator of the UK cash machine network, clarifies the following points in response to today's announcement by Bank Machine, a LINK Network Member.

PULSE® and LINK® Networks sign reciprocal ATM/cash Machine agreement

1st September 2006: New partnership will offer PULSE and LINK members the opportunity to access more than 300,000 cash machines in the UK and US

Survey of cash machine usage - National

16th August 2006: Men and women in the UK have very different attitudes to accessing and carrying cash according to a You Gov survey of 2,300 people commissioned by the LINK, operator of the UK Cash Machine Network.

Survey of cash machine usage - Regional

16th August 2006: Across the UK there are very different attitudes to accessing and carrying cash according to a You Gov survey of 2,300 people commissioned by LINK, operator of the UK Cash Machine Network.

Cash machines users spend 65% more in convenience stores

30th June 2006: Convenience store retailers have seen customers increase their average spend by 65% after using an in-store cash machine

Be prepared for a half-time dash for cash on Saturday

30th June 2006: LINK, operators of the UK Cash Machine Network, expect a surge in ATM cash withdrawals at half time during Saturday’s (1 July 2006) England quarter-final game against Portugal.

Record day ahead for the UK’s cash machines

25th May 2006: May 2006 set to have two busiest days ever for cash machine withdrawal

Government-brokered roundtable agrees that industry, consumer groups and Treasury Committee should begin working together on cash machine issues

4th May 2006: LINK welcomed the outcome of the cash machine roundtable hosted by Treasury Minister Ivan Lewis this morning.

LINK survey finds women better than men at reading and heeding the on-screen warnings of charges

3rd May 2006: In April this year LINK, the network that connects almost every free and charging cash machine in the UK, commissioned HIM to survey the users of both free and charging cash machine users.

LINK is listening as it holds first meeting of new committee on consumer issues

27th April 2006: New Committee established to shape LINK ATM network policies on consumer issues from transparency of charges, access to free-of-charge cash withdrawals and financial exclusion

Transparency of cash machine charges: LINK assesses compliance with new rules introduced in 2005

10th April 2006: The LINK ATM Scheme is today publishing the results of a further independent compliance check on cash machines previously found non-compliant with LINK rules on transparency of customer charges.

OFT publishes report welcoming LINK’s innovative approach to developing new payment mechanisms and addressing consumer concerns

6th April 2006: The OFT today published a report into LINK’s governance and access arrangements, looking in particular at competition, innovation and efficiency.

LINK welcomes Citizens Advice survey on cash machines

2nd March 2006: LINK looks forward to using the results of the Citizens Advice survey to support its initiatives to ensure full transparency of cash machine charges.

LINK takes forward Treasury Select Committee recommendations

16th February 2006: LINK welcomes the Treasury Select Committee and government's recognition of its work to ensure transparency of any charges

LINK Cash Machine Withdrawals Up 11 Per Cent during December 2005

1st February 2006: The number of cash machine transactions through the LINK network reached a record 211 million during December 2005

LINK Response to Which? press release on confusion over ATM fees

28th January 2006: LINK and its Members welcome and support work to improve consumer understanding

Voca and LINK working together to deliver faster automated payments in the UK

16th December 2005: Voca, the secure provider of payments services responsible for processing the UK's Direct Debits and Direct Credits

LINK publishes survey of compliance with its rules on transparency of cash machine charges

13th December 2005: LINK has today published the results of a survey of cash machines' compliance with LINK rules on the transparency of ATM surcharges.

Record amount set to be withdrawn from cash machines this christmas

8th December 2005: 8 December 2005: Cash withdrawals from ATMs predicted to rise to £16.5 billion this December

Response to Nationwide report on cash machines

11th November 2005: There is no current evidence that free cash machines are under threat. There are over 32,000 free cash machines in the UK and 96% of cash withdrawals are free.

LINK Statement regarding ATM Signage

29th September 2005: Statistics show that the number of both free and charging ATMs in the UK increased over the past year.

LINK Announces Two New Senior Appointments

15th August 2005: LINK Interchange Network Limited ("LINK") has announced two new appointments to its senior management team.

Treasury Select Committee Report on Cash Machine Charges

31st March 2005: LINK welcomes the report from the Treasury Select Committee on Cash Machine Charges

LINK and TNS End Proposed Joint Venture Agreement

2nd February 2005: Following the OFT's recent decision to refer the anticipated Joint Venture