Junior Programme Management Officer

Location

Hybrid Working, with a minimum of one day a week in the Head Office located in Harrogate, North Yorkshire. 

Candidates must be within reasonable commuting distance of Harrogate.

Who we are

LINK is a not-for-profit company governed by an independent Board and is the UK's largest cash machine network, connecting virtually all the UK’s ATMs and providing communities with access to cash through services such as cashback at retailers’ tills and Banking Hubs.  While many consumers are now embracing digital payments, there are still millions of people who rely on cash every day.  At LINK, we are passionate about protecting access to cash on the UK’s High Streets and ensuring it is maintained for as long as it is needed through the operation of our well-established Financial Inclusion Programme. LINK is regulated by the Payments Systems Regulator and the Bank of England and have a great track record of delivering results for communities.

What does the role involve? 

Providing programme and project support across LINK’s busy Change and Delivery portfolio. This is a hands-on role at the heart of LINK’s transformation activity, offering exposure to a wide range of strategic initiatives across technology, operations and regulated change. The role supports the Principal Programme Manager, Project Managers and wider Delivery team to ensure that change activity is well-structured, well-governed and aligned to organisational priorities.

This role is responsible for:  

• Maintaining core programme and project controls, including plans and RAID logs and delivery trackers, helping the team deliver with clarity, consistency and confidence.
• Coordinating governance activity, preparing high-quality papers and updates for Project Boards and forums.
• Maintaining a central repository of processes, templates and documentation.
• Supporting financial and resource management, including tracking supplier day-rate usage, maintaining PO and forecast trackers.
• Producing clear, high-impact reporting and communication materials for dashboards, packs and presentations used by senior leadership.
• Identifying opportunities to improve delivery processes, contributing to continuous improvement, audit readiness and the maturity of LINK’s delivery frameworks.

What skills will I need? 

• Project and Programme Administration.
• Governance and Reporting.
• Risk, Issue & Dependency Management.
• Documentation & Version Control.
• Basic financial Tracking and Analysis.
• Proficiency in Microsoft MS365.
• Organisation and Time Management.
• Communication.
• Proactive Problem Solving.
• Attention to Detail.
• Prioritise and Work to Deadlines.
• Teamwork and Collaboration.

What is in it for me?

You will be joining a not-for-profit business that has seen consistent growth over the last five years. We have big plans for the future of LINK and you’ll be part of a working environment where you know the work you do has an impact and feel that you are genuinely helping the business reach its objectives.  We have a lovely working culture, and our employees are at the centre of our focus.

In addition to the base salary, LINK operates a bonus scheme and offers a wide range of employee benefits including group life and income protection, company pension scheme, private medical and dental insurance, hybrid working and learning opportunities. Our Harrogate office has an on-site café, gym, free car parking including electric charging points   and bike parking facilities as well.

We will be interviewing as we receive CVs so if you are interested in this role, please apply as soon as possible.