Request Access to Cash

Worried about getting cash in your area?  We can help.

If you're concerned about getting cash or paying cash into your account where you live, you can ask us to check things out. This is called a "cash access request".

Who can ask for a review?

Anyone can make a cash access request if they think it's hard to get cash in their local area. You can ask if you're an individual, a group, or an organisation. You need to ask in writing but we can help you with this.

You can complete the form online or print it and post it to us at:

LINK Scheme Ltd (Cash Access Request), Central House, Otley Road, Harrogate, HG3 1UF.

When won't we do a review?

When we receive a cash access request we might not do a review if:

• We’re already doing a review or we've done a review in the past year that covers the  area and the same cash access services that you have asked us to look at.
• You don't have a good reason to ask for a review of cash access services in the local area you mention in your cash access request.
• You might not know about all the cash services near you. If we tell you about them and you decide there's no problem, then we won't do a review.
• You ask us to cancel a request you have made by writing or emailing us.

Before you ask for a review

You might want to check if there is a bank branch, Post Office or ATM (cash machine) in the local area you mention in your cash access request, and think about whether you could use it to deposit or withdraw cash or make a balance enquiry. Every Post Office offers Everyday Banking which allows customers of lots of the banks and some building societies to pay in cash and cheques, withdraw cash, and check balances over the counter.

We know how important it is for people to be able to deposit and withdraw cash.  We want to make sure everyone can access and manage their money easily. Try using our Cash Locator tool to find the nearest place to you, to get cash.

Let’s get started

If you still think your community needs better access to cash, our Cash Access Assessment Request form will guide you through some questions and gather information that will help us to look carefully at what you and your community need.  

Please spend a few minutes to provide us with as much information as possible. The information you provide will only be used to help us to undertake our review in support of your cash access request.