If you are a member of the public and you have a query relating to an ATM transaction you should always contact your card issuer first. The LINK members' page has links through to their websites and the FAQs also have further information.

If you would like a cash machine or think you know of a good location for one, then please suggest a site  and we will pass on the details to cash machine operators.  If you have a query about a cash machine already on your premises, please see the FAQ or Site owners pages for details.  LINK does not install or operate individual cash machines.

If you are a member of the public and have a query about a specific cash machine then, in most cases, it is best to contact the ATM operator directly. Their name should be clearly displayed on the ATM itself and links to all ATM operators' websites are available on the LINK members' page.

If you have a serious complaint or a comment you feel the LINK Scheme should be aware of then please contact us using the form

We will only use the details that you provide for the purpose of replying to your query.  The details you provide will not be used for any other purpose such as email marketing or shared with any 3rd parties.

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Link Scheme Holdings Limited is the operator of the LINK system as set out in the Financial Services (Banking Reform) Act 2013. Registered Office: RSM, 2 Whitehall Quay, Leeds, LS1 4HG. Registered in England and Wales.  Company Number 08774124.

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