Helping you access cash

Find the best way for you to take your cash out

Cash Locator Logo 2X

Find the best way for you to take your cash out

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How we’re helping people across the UK

Most people find accessing cash easy. It's our job to keep it that way, and help those who find it difficult. We work in the public interest to connect a reliable ATM network to every major bank and building society. We also make sure people in every corner of the UK can access cash.

Request Access to Cash

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How we improve access

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Assessments we’ve done

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Charges for cash

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Staying safe at ATMs

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Services at ATMs

We offer number of convenient services to customers of most UK banks and building societies. If you have a LINK enabled card, LINK is the only way that banks and building societies can offer their customers access to cash across the whole of the UK.

Frequently asked questions

Please contact LINK using the contact us form.

Contact your bank or building society as you are their customer and only they have all the details of your account. They can check your account and if necessary, contact the LINK ATM operator.

You will need to tell them:

  • Where the cash machine is.
  • The date & time of the withdrawal.
  • The amount of cash you tried to withdraw.
  • The amount of cash you received (if any).

In most cases, a LINK ATM will wait a few seconds and then retract the cash and your account will be re-credited. If this hasn’t happened, you should contact your bank or building society. They can check your account and, if necessary, contact the LINK ATM operator.

You will need to tell them:

  1. Where the cash machine is.
  2. The date & time you tried to use the cash machine.
  3. The amount of cash you tried to withdraw.

If you are a member of the public or represent a local community and want to request a cash machine for your area, click here.

You should contact your bank or building society as soon as possible to sort out a replacement. For security reasons it isn't possible to open a cash machine to get your card back.

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Cash Locator Logo 2X

Find the best way for you to take your cash out

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